At ActiveLifeUSA.com, we are committed to handling, packaging and
shipping your order in the most efficient, timely manner. We use
traditional courier agencies (FedEx, UPS and USPS) for all our shipping
Orders are shipped same day if the order is placed before 12:00 pm EST;
any orders made after 12:00 pm EST will be shipped the next business
day. Please note that Saturday, Sunday and Public Holidays are not set as business days for standard deliveries.
Shipping and handling rates may vary based on product, packaging, size,
volume, type and other considerations. The shipping and handling charges
are given at the time of check out and customers will know about these rates before making payment.
We strive to have your order delivered in the time frame selected at
checkout. All orders will be delivered to the shipping address listed
during the checkout process. Our delivery partners will attempt to deliver the package three times,
before it is returned to us. Please provide your complete and accurate
address including zip code and mobile number in the delivery address as
it will help in making a faster delivery.
We accept all major debit and credit cards (including Master, Visa &
American Express) and provide Net Banking Option across major banks.
For any shipping and payment related questions, please contact our customer
care executives at orders@ActiveLifeUSA.com.
Items purchased online must be returned within 30 days of purchase. If
30 days have passed since your purchase, unfortunately, we cannot offer
you a refund or exchange.
To be eligible for a return, your item
must be unused and in the same condition that you received it. It must
also be in the original packaging. Only regular priced items may be refunded, unfortunately sale items
cannot be refunded. However, credit may be given to the account.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There
are certain situations where only partial refunds are granted (if
applicable): Any item not in its original condition, is damaged or
missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to
notify you that we have received your returned item. We will also
notify you of the approval or rejection of your refund. If you are
approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of
payment within 2-3 business days. If you are not approved, we will contact you by email to proceed further.
If you haven’t received a refund yet, please contact your credit card
company or bank to see if the transaction is being reviewed or in
process. If you have contacted your credit card company or bank, and
you still do not have your refund yet, please contact us at
We only replace items if they are defective or damaged. If you are missing a manufacturer's part or have a damaged item, please contact us at firstname.lastname@example.org. If you need to
exchange it for the same item, send us an email at
email@example.com and send your item to 1574 Buchanan Trail East,
Greencastle, PA 17225.
If the item was marked as a gift when purchased and shipped directly to
you, you’ll receive a gift credit for the value of your return. Once the
returned item is received, we will email you a code to be used towards another purchase.
the item wasn’t marked as a gift when purchased, or the gift giver had
the order shipped to themselves to give to you later, we will send a
refund to the gift giver and they will find out about your return.
To return your product, you should send your product to:
23 Strickler Ave.
Waynesboro, PA 17268
You will be responsible for paying for your own shipping costs
for returning your item. Shipping costs are non-refundable. If a return
shipping label is requested and if you receive a refund, the cost of
return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If the value of the item you are returning is valued at $75 or more, please secure a tracking number to ensure delivery to our facility.
The Posture Flexi/Feminine/Trainer are all kind reminders that
improve your posture over time. They encourage you to straighten up. Use Posture Flexi/Trainer for shorter periods, one hour at a time, as
untrained muscles can become sore. Time can be increased after usage. Increase the time of use gradually as your muscles develop and your posture feels more natural.
All products have been developed by professional physiotherapists,
osteopaths, athletes and product designers ensuring high quality and
function. Correctly used (in intervals as reminders), Swedish Posture is
beneficial from a health point of view.
Posture’s products do not take over your muscles (which would weaken
them over time). Instead, the light pressure of posture garments as well
as the function of the balance core trainer remind your body to correct
itself, by helping the muscles to become accustomed to proper position.
The products should be combined with exercise.
Swedish Posture products have been highly praised by athletes and
physiotherapists because of their reminding function instead of taking
over, hence weakening your muscles. Instead, all Swedish Posture’s
products activate your muscles, improving posture and strength over
time. The Posture harness Classic was also the original version of
posture support that several competitors later copied.
Make your Posture Flexi/Trainer/Feminine loose enough so you can fit
two fingers between the strap and the shoulder while you’re holding your
When you slouch and hunch your back, you relax your core, this
stretches the Posture Flexi/Trainer/Feminine in the back which reminds
you to sit/stand upright.
The Posture Flexi/Trainer/Feminine brace should never be
uncomfortable. Make sure your muscles are doing the work to hold back
your shoulders and upper body rather than the elastic in the harness.
Discomfort can occur if you’re resting against the harness and if you
have it too tightly adjusted.
If your posture problems are caused by muscle tightness and myofascial
dysfunctions then yes, HighBaller can help you improve your posture. For
example: tightness in pectoralis, glutes and upper back are very
effective and easy to treat with HighBaller.
Of course! You do not have to be a professional athlete to enjoy the
benefits of HighBaller. Each HighBaller comes with an instruction manual
and trigger point map. With the manual and map, you can easily learn how
to use HighBaller correctly. In the instruction manual, you will find
all general information about HighBaller and how to use it. The trigger
point map shows you common trigger points and their referred pain areas.
If you are not sure where your problematic areas are located, you can
try areas which are shown on the map.